We accept returns and exchanges
Contact us within: 14 days of delivery
Return items within: 30 days of delivery
We accept cancellations
Cancellation is possible at any time up to the time of dispatch. After shipping, buyers must pay for the return shipping costs inside.
In the event of incorrect or incorrect address information, we accept no liability for the shipment or refund of the value of the goods.
Contact us if you have any problem with your order at [email protected]
The following items cannot be returned or exchanged
Due to the nature of these products, no withdrawal is possible for the following products. This is different if the products were defective or damaged on delivery.
- Custom made or personalized orders
- Unpacked intimate articles (for health / hygiene reasons)
Buyers bear the shipping costs for returns. In the event that the item is not returned in its original condition, the buyer is responsible for any loss in value.